Get into 'crime-scene' mode, assemble a team and go to the site of the event. The SOP tells you what to look for, accompanied by a list of questions to ask and points to consider, an investigation plan template and suggestions for two types of Root Cause Analysis.
Contents Include:
- Investigations SOP (PDF & .docx)
- Investigations Checklist (PDF & .docx)
- Investigation Plan (PDF & .docx)
- Examples for Root Cause Analysis Brainstorming Hypotheses (PDF & .docx)
- Process Flow for Conducting an Investigation (PDF & .docx)
- Guide for Investigation Team (PDF & .docx)